Messaging & Communication
Twilio
Enterprise SMS and voice infrastructure at scale
Twilio provides the SMS delivery infrastructure that powers high-volume text messaging inside StaffingOS. Whether it's shift reminders, onboarding prompts, or urgent notifications, Twilio ensures messages are delivered reliably — even at scale across thousands of workers.
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How Twilio integrates with StaffingOS
SMS messages triggered by StaffingOS events — shift reminders, schedule changes, onboarding steps — are delivered via Twilio.
Delivery receipts and worker replies flow back into the unified inbox for recruiter visibility.
High-volume messaging (shift confirmations, mass alerts) is handled without per-message recruiter effort.
Phone number provisioning and compliance (opt-out handling, TCPA) are managed at the Twilio layer.
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