Question 1

What is StaffingOS and what does it do?

Accepted Answer

StaffingOS is a white-labeled staffing platform built for hourly and shift-based staffing agencies. It gives your agency a branded worker mobile app, client portal, digital onboarding, omnichannel messaging, automated payroll, and billing — all in one connected system. The goal is to replace the 6–8 disconnected tools most agencies cobble together and give your workers, clients, and recruiters a modern experience under your brand.

Question 2

How is StaffingOS different from traditional staffing software like Bullhorn or TempWorks?

Accepted Answer

Traditional ATS platforms are built for recruiter workflows — tracking candidates and managing job orders. StaffingOS is built for the full operational reality of hourly, shift-based staffing: workers claiming shifts from a mobile app, digital onboarding with no paperwork, flexible pay, automated invoicing, and omnichannel messaging. If your recruiters are still spending their days chasing confirmations, collecting paperwork, and building invoices by hand — that's exactly the gap StaffingOS fills. It also integrates with Bullhorn, TempWorks, and JobAdder, so you don't have to choose between the two.

Question 3

Do I have to replace my current ATS to use StaffingOS?

Accepted Answer

No. StaffingOS integrates with leading ATS platforms including Bullhorn, TempWorks, and JobAdder. Many agencies run StaffingOS as the worker and client experience layer — the mobile app, onboarding, messaging, and pay delivery — while keeping their existing ATS as the back-end system of record. If you don't have an ATS or want to consolidate, StaffingOS includes a full Recruiter Console with built-in ATS functionality.

Question 4

Is StaffingOS white-labeled? Will workers and clients see my brand or yours?

Accepted Answer

StaffingOS is 100% white-labeled. Workers download your branded app from the App Store and Google Play under your agency's name. Clients log into your branded portal. Onboarding documents carry your logo and colors. There's no "Powered by StaffingOS" watermark anywhere in the worker or client experience. The platform looks and feels like technology your agency built.

Question 5

What types of staffing agencies use StaffingOS?

Accepted Answer

StaffingOS is purpose-built for hourly and shift-based staffing. It's a strong fit for light industrial, healthcare (per diem nursing, allied health, dental), hospitality, and clerical/office staffing agencies. The common thread is high volumes of workers across many shifts — where manual coordination doesn't scale and worker engagement is the difference between a filled shift and a no-show.

Question 6

How does StaffingOS help agencies reduce costs and increase placements?

Accepted Answer

By engaging workers directly through your branded app, you build a loyal talent community that you own — reducing your dependence on expensive job boards. Workers self-serve shifts, reducing recruiter time spent on confirmations and check-ins. Digital onboarding cuts time-to-placement, and automated billing eliminates hours of manual admin. The result is more placements with the same team, and a talent pool that keeps coming back.

Question 7

What specifically gets white-labeled with StaffingOS?

Accepted Answer

Everything client-facing and worker-facing: the iOS and Android worker mobile app (listed in the App Store and Google Play under your company name), the client portal (at your domain, with your branding), the job portal (jobs.yourcompany.com), all push notifications and emails, digital onboarding documents, and client invoices. There is no StaffingOS branding visible to your workers or clients.

Question 8

What does white-label staffing software mean?

Accepted Answer

White-label staffing software is a complete technology platform that runs entirely under your agency's brand — not the vendor's. Your workers download your app from the App Store under your company name. Your clients log into a portal at your domain. Every notification, email, and document carries your logo and colors. StaffingOS powers everything. Your brand owns the relationship.

Question 9

Is white-label staffing software only for large firms?

Accepted Answer

No. StaffingOS is built for mid-market and enterprise staffing firms — multi-branch organizations that place hourly, shift-based, or per diem workers at scale. The platform is right-sized for firms that have outgrown entry-level tools and need a complete technology stack without building it themselves.

Question 10

How does the worker mobile app improve fill rates?

Accepted Answer

Workers browse and claim open shifts directly from the app — no phone tag, no back-and-forth texts with recruiters. Push notifications alert workers the moment a new shift matching their profile opens up. The easier it is to claim a shift, the faster it gets filled. Agencies using the StaffingOS mobile app see faster confirmation rates, fewer no-shows, and significantly higher redeployment of workers already in their database.

Question 11

How does digital onboarding work?

Accepted Answer

Workers complete their entire onboarding on their phone — I-9, W-4, direct deposit, background check authorization, drug screening, E-Verify, and any required licenses or certifications. No branch visit required. No paper forms. Documents are stored on the worker's profile and synced back to your ATS automatically. The credentialing engine enforces compliance rules, so a worker can't be assigned to a shift until every required step is complete.

Question 12

What is flexible pay and how does it work?

Accepted Answer

Flexible pay lets workers choose whether they want to be paid daily or on a traditional weekly schedule — directly from the mobile app. Powered by Everee, workers access their earned wages the same day they work without your agency fronting the capital. Everee advances the funds and your agency settles on your normal payroll cycle. For agencies competing for hourly workers, offering daily pay is one of the highest-impact recruiting and retention tools available.

Question 13

How does billing and invoicing automation work?

Accepted Answer

The moment a timesheet is approved in StaffingOS, an invoice is automatically built and queued for your back office to review. Your team approves and sends — everything after that is handled. Automated reminders go out on past-due invoices, clients can pay online directly through the invoice, and your AR dashboard shows outstanding balances and aging in real time. Your back office stops building invoices and starts approving them.

Question 14

Does StaffingOS integrate with Bullhorn, Avionté, or other ATS platforms?

Accepted Answer

Yes. StaffingOS integrates with leading ATS and CRM systems including Bullhorn, Avionté, TempWorks, and JobAdder — so you can sync candidates, jobs, placements, and timesheets without double entry. If you're running a different system, reach out and we'll walk you through our integration options.

Question 15

How does StaffingOS handle timesheets and payroll data?

Accepted Answer

StaffingOS includes built-in digital timesheets that workers complete and managers approve — all from their phones. Once approved, timesheet data automatically syncs with your payroll provider, reducing manual entry and the errors that come with it. Combined with automated invoice generation, your back office spends far less time on administrative tasks and far more time on exceptions that actually need attention.

Question 16

Can we use white-label staffing software alongside our existing ATS?

Accepted Answer

Yes. StaffingOS integrates with leading ATS platforms including Bullhorn, Avionté, TempWorks, and JobAdder. Many agencies run StaffingOS as the worker-facing and client-facing layer — branded app, client portal, onboarding, pay delivery — while keeping their existing ATS as the back-end system of record.

Question 17

Will workers or clients know the technology is built by StaffingOS?

Accepted Answer

No. Workers see only your brand — your app name, your logo, your colors. There is no 'Powered by StaffingOS' watermark anywhere in the worker or client experience. The platform is completely invisible.

Question 18

Is StaffingOS secure and compliant with GDPR and U.S. data protection laws?

Accepted Answer

Yes. StaffingOS complies with GDPR, CCPA, and other applicable data protection regulations. All data is encrypted in transit and at rest, and we partner with trusted infrastructure providers to ensure the highest standards of security and privacy. Worker documents — including I-9s, W-4s, and background check results — are stored securely and access-controlled to protect sensitive information.

Question 19

How long does staffing software implementation take?

Accepted Answer

Most agencies are fully live in 6–8 weeks, depending on the number of modules being activated and the complexity of any ATS integrations. The StaffingOS onboarding team manages the setup end-to-end — app store submissions, brand configuration, integration setup, and recruiter training. You're not handed a product and told to figure it out.

Question 20

What does StaffingOS cost?

Accepted Answer

StaffingOS is priced based on the modules you need and the scale of your operation — not per-seat pricing that punishes you for growing your recruiting team. To get a specific number for your agency, the best next step is booking a 30-minute call. We'll walk through your current tech stack, what you're trying to solve, and give you a clear picture of what it looks like to run on StaffingOS.

Question 21

Is data migration included in the implementation?

Accepted Answer

Data migration is a separate cost, but it is always scoped and agreed before any work begins. You will know exactly what the migration costs going into it — there are no surprise invoices after the fact. Your dedicated implementation consultant walks through the scope with you at the start so the number is

Question 22

Will I have a dedicated point of contact during implementation?

Accepted Answer

Yes. Every StaffingOS client is assigned a dedicated implementation consultant who owns your setup from kickoff to go-live. One person. One point of contact. Full accountability throughout.

Question 23

What is StaffingOS University?

Accepted Answer

StaffingOS University is our structured certification program for your team. It includes self-paced learning pathways, role-specific modules, and certification tracks so your recruiters, admins, and managers can master the platform at their own pace. It is available to all clients and lives inside The Knowledge base, our training portal.

Question 24

What happens after go-live?

Accepted Answer

You are assigned a dedicated Customer Success Manager who stays with you after implementation ends. They track your platform adoption, run regular performance reviews, and help you get more out of the platform as your business grows. You are not handed off to a general support queue.

Question 25

What training is included?

Accepted Answer

Every client gets access to five training pathways: live webinars, an on-demand video library, written guides and documentation, hands-on practical training inside your real environment, and StaffingOS University for certification. Training runs throughout the build, not just at the end, so your team is confident before day one.

Question 26

Are there any additional costs I should budget for?

Accepted Answer

No. Data migration, training, and your dedicated implementation consultant are all included in your implementation fee. StaffingOS does not return with change orders for work that was agreed upfront.

Frequently Asked Questions.

Still have questions?

Ready to see it in action?