FAQs
Frequently Asked Questions.
27 answers to the questions we hear most often about StaffingOS What it is, how it works, and what it takes to get started.
The Platform
StaffingOS is a white-labeled staffing platform built for hourly and shift-based staffing agencies. It gives your agency a branded worker mobile app, client portal, digital onboarding, omnichannel messaging, automated payroll, and billing — all in one connected system. The goal is to replace the 6–8 disconnected tools most agencies cobble together and give your workers, clients, and recruiters a modern experience under your brand.
Traditional ATS platforms are built for recruiter workflows — tracking candidates and managing job orders. StaffingOS is built for the full operational reality of hourly, shift-based staffing: workers claiming shifts from a mobile app, digital onboarding with no paperwork, flexible pay, automated invoicing, and omnichannel messaging. If your recruiters are still spending their days chasing confirmations, collecting paperwork, and building invoices by hand — that's exactly the gap StaffingOS fills. It also integrates with Bullhorn, TempWorks, and JobAdder, so you don't have to choose between the two.
No. StaffingOS integrates with leading ATS platforms including Bullhorn, TempWorks, and JobAdder. Many agencies run StaffingOS as the worker and client experience layer — the mobile app, onboarding, messaging, and pay delivery — while keeping their existing ATS as the back-end system of record. If you don't have an ATS or want to consolidate, StaffingOS includes a full Recruiter Console with built-in ATS functionality.
StaffingOS is 100% white-labeled. Workers download your branded app from the App Store and Google Play under your agency's name. Clients log into your branded portal. Onboarding documents carry your logo and colors. There's no "Powered by StaffingOS" watermark anywhere in the worker or client experience. The platform looks and feels like technology your agency built.
StaffingOS is purpose-built for hourly and shift-based staffing. It's a strong fit for light industrial, healthcare (per diem nursing, allied health, dental), hospitality, and clerical/office staffing agencies. The common thread is high volumes of workers across many shifts — where manual coordination doesn't scale and worker engagement is the difference between a filled shift and a no-show.
By engaging workers directly through your branded app, you build a loyal talent community that you own — reducing your dependence on expensive job boards. Workers self-serve shifts, reducing recruiter time spent on confirmations and check-ins. Digital onboarding cuts time-to-placement, and automated billing eliminates hours of manual admin. The result is more placements with the same team, and a talent pool that keeps coming back.
Everything client-facing and worker-facing: the iOS and Android worker mobile app (listed in the App Store and Google Play under your company name), the client portal (at your domain, with your branding), the job portal (jobs.yourcompany.com), all push notifications and emails, digital onboarding documents, and client invoices. There is no StaffingOS branding visible to your workers or clients.
No. StaffingOS and StaffingSoft are completely separate products from different companies with no affiliation. StaffingSoft is a legacy staffing software vendor. StaffingOS is a modern operating platform built specifically for hourly, shift-based staffing agencies, combining a white-labeled worker mobile app, client portal, recruiter console, and built-in payroll and billing in one connected system.
White-label staffing software is a complete technology platform that runs entirely under your agency's brand — not the vendor's. Your workers download your app from the App Store under your company name. Your clients log into a portal at your domain. Every notification, email, and document carries your logo and colors. StaffingOS powers everything. Your brand owns the relationship.
No. StaffingOS is built for mid-market and enterprise staffing firms — multi-branch organizations that place hourly, shift-based, or per diem workers at scale. The platform is right-sized for firms that have outgrown entry-level tools and need a complete technology stack without building it themselves.
Features & Modules
Workers browse and claim open shifts directly from the app — no phone tag, no back-and-forth texts with recruiters. Push notifications alert workers the moment a new shift matching their profile opens up. The easier it is to claim a shift, the faster it gets filled. Agencies using the StaffingOS mobile app see faster confirmation rates, fewer no-shows, and significantly higher redeployment of workers already in their database.
Workers complete their entire onboarding on their phone — I-9, W-4, direct deposit, background check authorization, drug screening, E-Verify, and any required licenses or certifications. No branch visit required. No paper forms. Documents are stored on the worker's profile and synced back to your ATS automatically. The credentialing engine enforces compliance rules, so a worker can't be assigned to a shift until every required step is complete.
Flexible pay lets workers choose whether they want to be paid daily or on a traditional weekly schedule — directly from the mobile app. Powered by Everee, workers access their earned wages the same day they work without your agency fronting the capital. Everee advances the funds and your agency settles on your normal payroll cycle. For agencies competing for hourly workers, offering daily pay is one of the highest-impact recruiting and retention tools available.
The moment a timesheet is approved in StaffingOS, an invoice is automatically built and queued for your back office to review. Your team approves and sends — everything after that is handled. Automated reminders go out on past-due invoices, clients can pay online directly through the invoice, and your AR dashboard shows outstanding balances and aging in real time. Your back office stops building invoices and starts approving them.
Yes. StaffingOS integrates with leading ATS and CRM systems including Bullhorn, Avionté, TempWorks, and JobAdder — so you can sync candidates, jobs, placements, and timesheets without double entry. If you're running a different system, reach out and we'll walk you through our integration options.
StaffingOS includes built-in digital timesheets that workers complete and managers approve — all from their phones. Once approved, timesheet data automatically syncs with your payroll provider, reducing manual entry and the errors that come with it. Combined with automated invoice generation, your back office spends far less time on administrative tasks and far more time on exceptions that actually need attention.
Yes. StaffingOS integrates with leading ATS platforms including Bullhorn, Avionté, TempWorks, and JobAdder. Many agencies run StaffingOS as the worker-facing and client-facing layer — branded app, client portal, onboarding, pay delivery — while keeping their existing ATS as the back-end system of record.
No. Workers see only your brand — your app name, your logo, your colors. There is no 'Powered by StaffingOS' watermark anywhere in the worker or client experience. The platform is completely invisible.
Security & Compliance
Yes. StaffingOS complies with GDPR, CCPA, and other applicable data protection regulations. All data is encrypted in transit and at rest, and we partner with trusted infrastructure providers to ensure the highest standards of security and privacy. Worker documents — including I-9s, W-4s, and background check results — are stored securely and access-controlled to protect sensitive information.
Getting Started
Most agencies are fully live in 6–8 weeks, depending on the number of modules being activated and the complexity of any ATS integrations. The StaffingOS onboarding team manages the setup end-to-end — app store submissions, brand configuration, integration setup, and recruiter training. You're not handed a product and told to figure it out.
StaffingOS is priced based on the modules you need and the scale of your operation — not per-seat pricing that punishes you for growing your recruiting team. To get a specific number for your agency, the best next step is booking a 30-minute call. We'll walk through your current tech stack, what you're trying to solve, and give you a clear picture of what it looks like to run on StaffingOS.
Data migration is a separate cost, but it is always scoped and agreed before any work begins. You will know exactly what the migration costs going into it — there are no surprise invoices after the fact. Your dedicated implementation consultant walks through the scope with you at the start so the number is
Yes. Every StaffingOS client is assigned a dedicated implementation consultant who owns your setup from kickoff to go-live. One person. One point of contact. Full accountability throughout.
StaffingOS University is our structured certification program for your team. It includes self-paced learning pathways, role-specific modules, and certification tracks so your recruiters, admins, and managers can master the platform at their own pace. It is available to all clients and lives inside The Knowledge base, our training portal.
You are assigned a dedicated Customer Success Manager who stays with you after implementation ends. They track your platform adoption, run regular performance reviews, and help you get more out of the platform as your business grows. You are not handed off to a general support queue.
Every client gets access to five training pathways: live webinars, an on-demand video library, written guides and documentation, hands-on practical training inside your real environment, and StaffingOS University for certification. Training runs throughout the build, not just at the end, so your team is confident before day one.
No. Data migration, training, and your dedicated implementation consultant are all included in your implementation fee. StaffingOS does not return with change orders for work that was agreed upfront.
Still have questions?
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